| Easy | Fairly Easy | Not Very Easy | Not Easy at all | |
| Access | 92% | 8% | ||
| Very Clean | Fairly Clean | Not Very Clean | Not At All Clean | |
| Clean | 90% | 10% | ||
| Yes, but dont mind | Yes, Not Happy | No, Others Can’t Hear | Don’t Know | |
| Overhearing | 81% | 5% | 11% | 3% |
| Very Helpful | Fairly Helpful | Not Very | Not At All | |
| Receptionist | 93.5% | 6.5% | ||
| How long after appt do you normally wait to be seen? | ||||
| I don’t normally have appts at specific times | 16.5% | |||
| I am normally seen on time | 18.5% | |||
| Less than 5 minuets, 5-15mintues | 34% | |||
| 15 to 30 minutes | 21% | |||
| More than 30 minutes | 5.5% | |||
| Can’t remember | 4.5% |