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Changes to testing
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Self-care and treatments
Advice about how to look after yourself at home if you have COVID-19 or symptoms of COVID-19, and read about treatments for COVID-19.
People at higher risk
Advice for people at higher risk from COVID-19, including people with health conditions and pregnant women.
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Advice about what you can do to reduce your risk of catching and spreading COVID-19.
Long-term effects (long COVID)
Find out about the long-term effects COVID-19 can sometimes have and what help is available.
Using the NHS and other health services
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The Health CentrePolventon ParcSt KeverneHelstonCornwall, TR12 6PBTel: 01326 280205
During the COVID pandemic our clinics are operating via telephone triage initially, bookable up to 10.30am daily. Please phone our switchboard if you would like to speak with a GP and you will be placed on a telephone triage system. The GPs will call you during the day and if they need to see you they will offer you a face to face appointment. Face masks must be worn at all times.
During the COVID pandemic our appointments are only bookable by the GPs if they feel it necessary following an initial telephone consultation. These are afternoon appointments only.
If you are unable to keep your appointment please let us know on 01326 280761.
Our receptionists are here to help you communicate with us and ensure the smooth running of the practice. Our receptionists are bound by the same codes of confidentiality as the Doctors and anything you say will be treated in the strictest confidence.
If possible please try to telephone reception before 10:30am if you require a home visit on 01326 280761.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.
Our doctors and nurses can offer advice on the telephone. Please be prepared to give some indication of the nature of your enquiry and leave a contact number where they can call you back.